Practice management
Sadia Chant
Practice manager
Sadia joined Five Valleys Medical Practice in January 2024. She collaborates closely with the GP partners and the wider practice team to help ensure the continued delivery of high-quality care and essential services for our patients. Outside of work, she enjoys quality time with family and friends, and especially loves caring for and spending time with her horse.
Mandy Clift
Patient services manager
Mandy joined the practice in 2011 and is responsible for managing the patient services staff working in reception and the administration team in providing high quality customer service to our patients and visitors.
Sara Davison RGN
Nurse manager
Sara Joined the practice in 2006 She is responsible for leading the nursing team and works within the management team to provide a safe and effective clinical environment for our patients and staff.
Diane Rankin
Finance and recall manager
Diane works closely alongside the practice manager and is very involved in the day to day running of the practice, including information technology and data accuracy.
Secretaries
The secretaries are responsible for processing all hospital referral letters and the administration of insurance company medical reports, DSS, county council reports, etc.
Receptionists
The patient services administrators working in reception are here to help you and are your first point of contact with the rest of the healthcare team. They have a busy role and we ask you to bear this in mind when you are waiting for assistance. Any information that you give to the patient service administrator staff will always be treated in the strictest confidence as they are bound by the same rules of confidentiality as the doctors and nurses.