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Temporary Pause on Routine Appointments to Enhance Access to Care

We would like to inform our valued patients that, to better meet the high demand for services, our practice will be temporarily pausing routine appointment bookings to enable us to make changes to our appointment system. The changes will improve access to GP appointments and ensure a smoother experience for all our patients moving forward. Requests to book routine appointments can be submitted again from 7th April 2025.

We truly appreciate your understanding and continued support as we work to enhance the quality of care we provide.

Requests for urgent on the day appointments will not be affected. Therefore, if you have any urgent medical concerns, please don’t hesitate to contact us through Anima or by calling us at 01453 764222. We’re here to help!

Thank you for your cooperation while we make this change.

If you have a booked appointment before the 7th April – please be reassured this will not change.

Referrals

Self referrals

There are a number of services locally that you are able to make self referrals to.

GP referrals

To request a GP referral:

Provide as much information as you can as this will help us to process your request.

Tracking a hospital referral

The Hub can provide a point of contact for patients relating to outstanding appointments. Please allow 8 weeks between being referred by the GP and contacting the Hub.

Patients can contact the Hub in relation to an outstanding appointment as follows:

Mon, Wed8am to 6pm
Tues, Thurs, Fri8am to 4pm
Sat8am to 1pm

You can also call the Central Office booking number on 0300 422 5985.

Related information

Appointments

Page published: 9 May 2023
Last updated: 16 January 2025